Case Studies
Adelante: Working in partnership with Zendesk Israel
Meet Zendesk Enterprise Account Executive, Lior Shachar. When he began in his role in 2018, his initial focus was on growing Zendesk’s customer base among
Cutting first-response time by 90%: How Adelante helped Practi deal with multi-channel customer inquiries more efficiently.
Practi by JustEat is an all-in-one management system for takeaways and restaurants. They’d started out working with a Zendesk implementation firm to get things up
From 0 to 100: How fitness tech firm Arbox accelerated customer management with Adelante.
Arbox was founded in 2015 by two CrossFitters who identified an emerging need for designated gym-management software. As a startup, they used a variety of
No more missed messages: How we helped this ecommerce brand get on top of multi-channel support.
The Yarin Shahaf beauty school was founded in 1986, offering professional beauty courses. Today, they’ve expanded to run an ecommerce store for beauty products that
110% more customers, 45% fewer tickets: How we helped this fintech startup scale up and stay lean.
Finupp is an Israeli startup that helps citizens to reclaim overpaid taxes from the government, automating what was once a long and complex manual process.
A two-thirds decrease in tickets: How Adelante helped this ecommerce firm to streamline its customer service function — saving time and money.
If you work in the high-tech industry in Israel, we can bet pretty confidently that you have heard of HitechZone at least once in your…
Adelante: Working in partnership with Zendesk Israel
Meet Zendesk Enterprise Account Executive, Lior Shachar. When he began in his role in 2018, his initial focus was on growing Zendesk’s customer base among
Cutting first-response time by 90%: How Adelante helped Practi deal with multi-channel customer inquiries more efficiently.
Practi by JustEat is an all-in-one management system for takeaways and restaurants. They’d started out working with a Zendesk implementation firm to get things up
From 0 to 100: How fitness tech firm Arbox accelerated customer management with Adelante.
Arbox was founded in 2015 by two CrossFitters who identified an emerging need for designated gym-management software. As a startup, they used a variety of
No more missed messages: How we helped this ecommerce brand get on top of multi-channel support.
The Yarin Shahaf beauty school was founded in 1986, offering professional beauty courses. Today, they’ve expanded to run an ecommerce store for beauty products that
110% more customers, 45% fewer tickets: How we helped this fintech startup scale up and stay lean.
Finupp is an Israeli startup that helps citizens to reclaim overpaid taxes from the government, automating what was once a long and complex manual process.
A two-thirds decrease in tickets: How Adelante helped this ecommerce firm to streamline its customer service function — saving time and money.
If you work in the high-tech industry in Israel, we can bet pretty confidently that you have heard of HitechZone at least once in your…
A revolution at Lupa: How Adelante helped this photo print business cut inbound customer tickets by 15%.
Only 14 years ago, long before any of us had a sophisticated camera in our phone, one company realized how important it was that the…
A two-thirds decrease in tickets: How Adelante helped this ecommerce firm to streamline its customer service function — saving time and money.
If you work in the high-tech industry in Israel, we can bet pretty confidently that you have heard of HitechZone at least once in your…
110% more customers, 45% fewer tickets: How we helped this fintech startup scale up and stay lean.
Finupp is an Israeli startup that helps citizens to reclaim overpaid taxes from the government, automating what was once a long and complex manual process.
No more missed messages: How we helped this ecommerce brand get on top of multi-channel support.
The Yarin Shahaf beauty school was founded in 1986, offering professional beauty courses. Today, they’ve expanded to run an ecommerce store for beauty products that
From 0 to 100: How fitness tech firm Arbox accelerated customer management with Adelante.
Arbox was founded in 2015 by two CrossFitters who identified an emerging need for designated gym-management software. As a startup, they used a variety of
Cutting first-response time by 90%: How Adelante helped Practi deal with multi-channel customer inquiries more efficiently.
Practi by JustEat is an all-in-one management system for takeaways and restaurants. They’d started out working with a Zendesk implementation firm to get things up
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