Keeping it simple: How SmarTrike slashed resolution times by 90% with Zendesk.
8/3/2023
Children’s toy manufacturer SmarTrike was using Salesforce to manage its customer and e-commerce support function—but a lack of cross-channel integration made life hard for their
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Adelante: Working in partnership with Zendesk Israel
8/3/2023
Meet Zendesk Enterprise Account Executive, Lior Shachar. When he began in his role in 2018, his initial focus was on growing Zendesk’s customer base among
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Cutting first-response time by 90%: How Adelante helped Practi deal with multi-channel customer inquiries more efficiently.
27/12/2022
Practi by JustEat is an all-in-one management system for takeaways and restaurants. They’d started out working with a Zendesk implementation firm to get things up
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From 0 to 100: How fitness tech firm Arbox accelerated customer management with Adelante.
27/12/2022
Arbox was founded in 2015 by two CrossFitters who identified an emerging need for designated gym-management software. As a startup, they used a variety of
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No more missed messages: How we helped this ecommerce brand get on top of multi-channel support.
27/12/2022
The Yarin Shahaf beauty school was founded in 1986, offering professional beauty courses. Today, they’ve expanded to run an ecommerce store for beauty products that
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110% more customers, 45% fewer tickets: How we helped this fintech startup scale up and stay lean.
27/12/2022
Finupp is an Israeli startup that helps citizens to reclaim overpaid taxes from the government, automating what was once a long and complex manual process.
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