Klaviyo is a customer platform focused on building customer profiles by tracking a customer’s transactions, website events, text messages, emails, and more in order to understand audiences better and engage them in a more personalized manner. It gives us all the tools we needed to reach out to our customers in a personalized way – but we want to be reached back as well.

Quite a bold claim, you might be thinking! Well, we honestly believe our Zendesk Setup guide is the go-to comprehensive resource that tells you everything you need to do to get a fully functional Zendesk installation up and running with the minimum of hassle.

Did you know that many of the best Zendesk features are not widely known by customers? From ticket activity streams to third-party integrations, there are a lot of hidden gems in the Zendesk service. If you’re like most users and only use Zendesk for its Help Desk feature, then you’ll be happy to learn about some of the other best Zendesk features available. Let’s take a look at four fantastic features you probably didn’t know Zendesk had, to help you use Zendesk like a pro.

Keeping your customers happy with Zendesk integration is easier than you might think. But in order to go the extra mile, you need to integrate your customer support software with other solutions so that key data and information are accessible to your front-line support team at all times. Here are a few tips on how to implement Zendesk integration with other software solutions and platforms to keep your customers satisfied.

Zendesk is a powerful customer service platform, and one of the most widely used. But getting started with Zendesk isn’t always straightforward, and for many businesses — whether they’re long established or just starting out — bringing a Zendesk implementation partner on board to assist with installing, configuring and customising the platform is a must.

Did you know that Zendesk users are creating nearly half a million automated responses each day to save time with Zendesk automation? That’s right — tickets are now talking to each other. Zendesk has introduced a new world of possibilities with its amazing suite of automation tools. In this blog post, you will learn how to use automation in Zendesk to streamline support processes – saving valuable time.