Done-For-You AI Support Agent That Actually Closes Tickets — Live in 10 Days
Stop babysitting bots that never actually work. We build, train, and run your AI support agent end-to-end — so you get results, not another project to manage.
If you're an ecommerce founder, you've felt this:
The same problems repeat every day
The questions don't change. Customers ask the same five things, and your team starts every morning in a defensive posture. Skilled people are stuck doing work that doesn't honor their talent, instead of where they add value.
You tried bots, but nothing actually changed
You installed tools. Widgets. "AI." And yet... the weight never lifted. Most bots feel mechanical, break flow, and push customers away. Your team ends up fixing their mistakes instead of reducing the load.
Employees churn, life happens, and everything slows
Hiring takes weeks. Training takes months. Someone leaves. Someone gets sick. Campaign volume spikes. Suddenly your brand looks less responsive, less caring, less "you." Support becomes a constant test of resilience instead of an engine of trust and growth.
Most bot conversations end up like this:
WHERE IS MY ORDER?! I paid for one-day shipping 5 days ago!!
Hello! Thank you for contacting us. Please provide your order number and we'll look into this.
I already gave it 3 times!! #28471
I understand. Let me check on that for you. In the meantime, can you confirm your email address?
agent
AGENT
AGENT AGENT AGENT
Sorry, I don't understand that yet. Please confirm your email address to continue.
I WANT TO TALK TO A REAL PERSON
These Founders Sleep Better Now
"The AI support agent is doing an amazing job. The conversations are excellent, and we're seeing perfect sales conversations. The work you've done is truly impressive, and I can't wait to roll this out across all of our businesses."
Arik
"Honestly, it's very exciting to see these conversations. I've been looking for really good AI applications for the Shlomit Ofir brand for a long time, and this is the first time I feel I've found a true game-changing solution."
Amir
CEO of Shlomit Ofir
"We're getting such sweet feedback about the bot: customers say it's quick, efficient and very pleasant. The best conversations are the ones that don't even realize they're talking to AI."
Roni
What are your options?
When support becomes overwhelming, there are really only three paths
AI Support Agent
Keep adding people
Try another bot
Keep adding people
Try another bot
AI Support Agent
Here's What Makes This Actually Work
Instead of another tool to manage, we run your AI support agent end-to-end.
Built For You
Trained on your policies, your tone, your customer data. Deep integrations with your helpdesk, e-commerce platform, and tools.
Managed For You
New return policy? Updated in no time. Integration with a new tool? We set it up. Customers confused by a response? We refine it. You focus on your business — we handle the agent.
Improved For You
We review real conversations, spot gaps, and optimize continuously. Your agent gets better without you doing anything.
YOUR AI SUPPORT TEAM
The E-commerce AI SupportAgent that performs like your best employee
100% Done‑For‑You Integrations
We connect the AI Support Agent to any tool you use so it can access the same data your team has, without any effort from your side.
Your brand voice, consistent
Trained on your tone, policies, and personality. Every customer gets the same accurate, on-brand response. No more different agents sending different answers.
Performs like your best agent
Never calls in sick, never churns, never has a bad day. Consistent quality on every conversation, at 3am or during Black Friday rush.
100% Done-for-you setup
We handle all configuration, training, and ongoing optimization. Your team stays focused on customers while we manage the technology.
First Response Time
CSAT
Never sleeps or goes on vacation
Benefits for your customers, your team, and your bottom line
How it works
Resolves real support flows end-to-end
The agent isn't just answering FAQs – it's completing real ecommerce flows, in any language your customers use.
- Where Is My Order (WISMO) – Tracks orders, delivery status, delays and exceptions
- Returns and exchanges – Checks order details, applies your policy, initiates returns
- Coupons and promotions – Explains discounts, checks eligibility, fixes checkout issues
- Delivery issues and damaged items – Captures evidence, guides resolution
- Subscriptions and login issues – Helps with login problems and subscription changes
Acts as a sales assistant when the time is right
Once the immediate problem is solved, the agent can gently move into revenue-driving mode.
- Product search and discovery – Helps customers find the right product by size, style, use case
- Smart recommendations – Suggests products based on preferences, stock levels and cart
- Intelligent follow-ups – Stays with the customer until they complete their journey
Less handovers and more human-in-the-loop
The agent works with your team and partners, not instead of them.
- Human-in-the-loop workflows: Waits on feedback from your team or third parties and continues responding to customers
- Managed Handovers: Ensure each request really needs a human, and transfer the request with full context.
Done-for-you, continuously improved
AI Support Agent that isn't another tool to manage.
- We review conversations and CSAT – Our team spots gaps and opportunities
- Refined on real handovers – We learn from agent responses and improve
- Regular tuning without extra work – We handle optimisation and updates
See it in action with your own data
Get Your DFY AI Support AgentGreat People Shouldn't Spend Their Days on Repetitive Tickets
Your best agents answer 'where's my order?' for the 50th time today
Support morale drops. Turnover rises. Training never ends.
Customers wait longer. Reviews get worse. Trust erodes.
You spend weekends catching up instead of growing the business
It doesn't have to be this way.
Costs Less Than Your Next Support Hire
Get enterprise-grade AI support without the enterprise complexity or price tag
AI Support Features
- 24/7 coverage across all channels (Email, Chat and Social Messaging)
- Multi-language support
- Seamless human handoff when needed
- Full Helpdesk logging & integration
- Deep e-commerce site actions (order updates, order retrieval, exchanges and returns)
- Self Learning recommendations based on tickets solved by agents
AI Sales Features
- Product recommendations
- Product search
- Proactive Approach based on visitor's page
- Stock awareness & availability checks
- Order Attribution in your store
Setup and Ongoing Optimization
- 100% Done For You Implementation and training
- Unlimited integrations
- Real-time analytics dashboard
- Enterprise security compliance
- Continuous support after going live
No setup fees. Pay only for what you use.
30-Day Money-Back Guarantee
We stand behind the results. If you're not happy with the agent's performance in the first 30 days, we'll refund your payment in full.
Security You Can Rely On
Our AI Support Agent follows strict security practices and industry standards to keep your data safe. Fully aligned with GDPR requirements and backed by SOC 2 Type II controls.
