Case Studies

See how leading companies transform their customer support with Adelante CX

Keeping it simple: How SmarTrike slashed resolution times by 90%.

Keeping it simple: How SmarTrike slashed resolution times by 90%.

Overcoming mission-critical problems: How Adelante helped this logistics company align Zendesk with their workflows.

Overcoming mission-critical problems: How Adelante helped this logistics company align Zendesk with their workflows.

Restaurant Technology

Cutting first-response time by 90%: How Adelante helped Practi deal with multi-channel customer inquiries more efficiently.

Cutting first-response time by 90%: How Adelante helped Practi deal with multi-channel customer inquiries more efficiently.

A two-thirds decrease in tickets: How Adelante helped this ecommerce firm to streamline its customer service function - saving time and money.

A two-thirds decrease in tickets: How Adelante helped this ecommerce firm to streamline its customer service function - saving time and money.

Cost savings at Terminal X: How Adelante’s Zendesk automation saved this fashion company 20 agent salaries.

Cost savings at Terminal X: How Adelante’s Zendesk automation saved this fashion company 20 agent salaries.

Airspace: Using Zendesk to slice ops response times by 90%

Airspace: Using Zendesk to slice operational response times by 90%