12/9/2023

Airspace is a VC-backed, tech-enabled logistics company providing transportation for time-critical shipments, such as high-tech components or organ donations, that need to be delivered without delay. ‍In a follow-up to our previous case study with Airspace, we caught up with Jeremy Tackett, Senior Manager of US Domestic Operations to see how their use of Zendesk had developed since working with Adelante on the initial implementation back in 2022. We asked Jeremy about why they made the move away from Front to Zendesk — and what’s changed for Airspace since.

26/6/2023

The GOLCS HR team needed to move away from relying on shared email inboxes to support the day-to-day needs of their 300 staff members and

8/3/2023

Airspace is a VC-backed, tech-enabled logistics company providing transportation for time-critical shipments, such as high-tech components or organ donations, that need to be delivered without

26/6/2023

InstaTelehealth is a mental health platform that addresses the ease & accessibility issues of mental health services to all persons in need throughout the US

27/12/2022

Founded almost five years ago Terminal X grew rapidly to become Israel’s largest clothing website—offering customers a wide range of items from over 100 fashion

8/3/2023

Fintech startup Bilt Rewards had started out using Gladly to manage customer service requests—but with growth happening faster than predicted, they urgently needed to move