Pricing
AI support agent pricing.
Start with the managed agent plan, then scope the workflows, channels, integrations, and approved actions your queue needs.
Costs less than your next support hire.
One agent, one monthly price, no implementation project.
AI Support Features
- 24/7 coverage across all channels (Email, Chat and Social Messaging)
- Multi-language support
- Human handoff in the same thread, with context attached
- Full helpdesk logging & integration
- Deep e-commerce site actions (order updates, order retrieval, exchanges and returns)
- Recommendations learned from tickets your team resolves
AI Sales Features
- Product recommendations
- Product search
- Proactive outreach based on the page the visitor is on
- Stock awareness & availability checks
- Order attribution in your store
Setup & Optimization
- Implementation and training done for you
- Unlimited integrations
- Real-time analytics dashboard
- SOC 2 Type II and GDPR compliance
- Continuous support after going live
No setup fees.Pay only for what you use.
30-Day Money-Back Guarantee
We stand behind the results. If you're not happy with the agent's performance in the first 30 days, we'll refund your payment in full.
Pricing FAQ
Questions before you book.
The practical details behind the starting price, usage, launch, and what can change the final scope.
What is included in the $800/mo starting price?
The starting plan includes a managed AI support agent, implementation, training, helpdesk logging, ecommerce workflow setup, ongoing optimization, and 5,000 AI messages per month. It is for teams that want Adelante to launch and operate the agent, not hand them a DIY bot project.
Is there a setup fee?
No. Standard launch work is included in the monthly plan, so you do not pay a separate implementation fee just to get the first workflow live.
What happens after 5,000 AI messages?
Usage scales with volume. The starting price includes 5,000 AI messages per month; if your queue needs more, we scope the added usage before it becomes a surprise bill.
What can change the final quote?
The main variables are ticket volume, channels, languages, integrations, approved actions, security review, and workflow depth. A simple WISMO agent is different from an agent that processes returns, exchanges, address changes, refunds, and handoffs.
Can we start with one workflow?
Yes. Most teams should start with one high-volume workflow such as order status, returns, exchanges, or address changes. Once the QA loop proves the workflow, the agent can expand into more ticket types without restarting the project.
Is there a guarantee?
Yes. There is a 30-day money-back guarantee if you are not happy with performance. The goal is to prove the agent on real support work quickly, not lock you into a long evaluation cycle.