Great support moments disappear
Zendesk has appreciative messages that rarely become public proof unless the team catches them manually.
Trustpilot Booster
Turn high-intent thank-you moments into Trustpilot reviews.
Trustpilot Booster detects delighted customers inside Zendesk, prompts the review request, and helps managers see which agents are creating promoters.
Trustpilot workflowAgent praise trackingReview request automation
Review capture
Zendesk Ticket ViewCustomer is clearly delighted
Signal
Strong appreciation detected
Action
Send Trustpilot request
Team insight
Agent praise logged
Recommended next step
The app identifies customers who are most likely to leave an authentic positive review.
Logged result
A branded review request is sent while the customer’s satisfaction is still fresh.
Ready to review
5-star
Review moment captured
All
Supported languages
1:1
Activation call included
SOC 2
Security review support
Problem
Happy customers do not always become public proof
Support teams see praise in Zendesk every day, but those moments are easy to miss before they become reviews, referrals, or team recognition.
Managers miss promoter signals
Agent praise and customer delight are hard to measure when they stay buried in ticket threads.
Workflow
Ask for the review while the customer is still delighted
Trustpilot Booster detects strong appreciation, sends the right review request, and keeps the promoter signal tied to the Zendesk conversation.
1
Detect delighted customers
AI reads thank-you messages and separates ordinary closure from genuine promoter intent.
2
Send the right request
Satisfied customers receive a review invitation that matches the brand’s tone.
3
Report on the praise
Teams can see where strong customer appreciation is coming from and which agents created it.
Product walkthrough
From customer praise to review request
The workflow turns a strong thank-you message into a timely Trustpilot request, then keeps the review action and agent praise visible for the team.
Review workflow
Workflow preview
1Promoter message detected
2Trustpilot request drafted
3Review event logged
Review workflow
Review request automation
The app identifies a promoter moment and prepares the Trustpilot request while the customer is still engaged.
Wall of love
Workflow preview
1Praise attached to agent
2Manager view updated
3Team recognition ready
Wall of love
Agent praise captured
Customer appreciation becomes a measurable signal for coaching, recognition, and support quality.
Review trail
Workflow preview
1Request sent
2Ticket tagged
3Reporting source preserved
Review trail
Trustpilot moment logged
The review request and ticket cleanup stay connected to Zendesk reporting instead of becoming a hidden side workflow.
Controls
Review requests that still feel like your brand
Customize the message, focus requests on genuinely satisfied customers, and keep agent praise visible for coaching and recognition.
Personalized review prompts
Review requests can be written in the brand voice instead of feeling like a generic automation.
Optional ticket cleanup
Thank-you-only tickets can be auto-resolved when there is no additional customer action needed.
Promoter reporting
Surface positive sentiment and agent praise as operational proof, not just a hidden conversation.
Customer proof
“It saves time, removes clutter from our queues, and was quick and easy to set up.”
Zendesk Marketplace
Install through Zendesk Marketplace and keep procurement simple.
Security Review Ready
SOC 2, ISO 27001, GDPR, and HIPAA documentation is available for review.
No Data Training
Customer content is processed for the workflow and is not used to train models.
Pricing
Simple app pricing, with enterprise controls when needed
Start from the marketplace plan, then move to enterprise support when security review, custom terms, or higher-touch support become part of the buying process.
Basic plan
$109/mo
For teams that want to capture more authentic review requests from satisfied customers.
- Unlimited ticket processing
- Automatic review requests from delighted customers
- Wall of Love and agent praise visibility
- 30-day money-back guarantee
Best for scale
Enterprise plan
$349/mo
For teams that need contracting, security review, and higher-touch support.
- Enterprise security review
- Custom terms and redlines
- Signed NDA and DPA
- 99% uptime SLA
- EU data center option
FAQ
Questions teams ask before installing
Short answers for setup, pricing, security, and control.
Does it ask every customer for a review?
No. It focuses on customers who express strong satisfaction so the review request is timely and appropriate.
Can the message match the brand voice?
Yes. The request copy can be customized to fit your support tone and review workflow.
Can it help with agent recognition?
Yes. It surfaces appreciative messages so managers can see which agents are creating happy customers.
Marketplace ready
Put this workflow in front of your agents.
Start from Zendesk Marketplace, then book a setup call if you want help matching the app to your team’s ticket workflow.